Colorado Springs Utilities Blog

Our changes to developer charges and fees

On Tuesday, City Council will hear the presentation of the annual budget and a five-year rate case. This will include proposed fees and... On Tuesday, City Council will hear the presentation of the annual budget and a...

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Support for local families

Project COPE is the only local organization that dedicates its entire funding to utilities payment assistance year-round. Project COPE is the only local organization that dedicates its entire funding...

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Help for your winter bills

A stable natural gas market in 2023 means we are not changing electric or natural gas rates this quarter. A stable natural gas market in 2023 means we are not changing electric or...

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Winter bill help

While we’ve lowered natural gas rates, many customers are discouraged to see their bills remain high. While we’ve lowered natural gas rates, many customers are discouraged to see...

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Downtown Service Center to Reopen

Customers have given us feedback that they like in-person service, and we are listening. Customers have given us feedback that they like in-person service, and we are...

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Mighty team helps local families

Project COPE and community partners work together to provide utilities assistance, rent support, school supplies, bus passes, medical care... Project COPE and community partners work together to provide utilities...

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Bill Recap

We’d like to provide an update on changes affecting your utilities bill. We’d like to provide an update on changes affecting your utilities bill.

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Extended payment due date creates unintended consequences

We provided our customers more time to pay their bills in February. Unfortunately, extending the time to pay had unintended consequences. We provided our customers more time to pay their bills in February....

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Our commitment to help customers

We understand that the increases in fuel rates along with the economic impacts of the pandemic are creating hardship for many households... We understand that the increases in fuel rates along with the economic impacts...

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Updating your bill: Print & Online

We’ve spent months working to improve your customer experience when it comes to your monthly bill. We’ve spent months working to improve your customer experience when it comes to...

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